Advantage Gold is headquartered at 3600 W Parmer Ln, Suite 107, Austin, TX 78727, and it has operated from Austin since 2014. You reach the company at (888) 501-9001 or info@advantagegold.com, and you never need to visit in person to open an account.
This page gives the contact details from the company’s own website and explains how customers work with the team remotely, all checked on September 29, 2026.
Contact details
The details below come from the company’s own website, where they appear in the header and footer of every page.
| Contact | Detail |
|---|---|
| Headquarters | 3600 W Parmer Ln, Suite 107, Austin, TX 78727 |
| Phone | (888) 501-9001 |
| info@advantagegold.com | |
| Legal name | Advantage Gold LLC |
How customers work with Advantage Gold from anywhere
The process is built for customers who never set foot in Austin. You start with a free one-on-one call, and an account executive then fills in the self-directed IRA application with you, which the company says takes about 30 minutes or less with an account executive. You e-sign the paperwork, so nothing needs to be mailed back and forth.
For a rollover, you send a statement from your current plan and the custodian contacts the old administrator and moves the funds directly. Advantage Gold then buys the metal you choose, packs and insures it and ships it to the depository, and the company says its team runs the whole rollover for you as a full service. The rollover process page walks through each step in order.
Who holds the account and the metal
The Austin office is where you talk to the team, and it is not where your assets sit. A trust company holds the account, and Advantage Gold works with STRATA Trust Company and Equity Trust Company. The metal goes to an insured depository, either Brink's Global Services USA (Los Angeles or Salt Lake City) or Delaware Depository (Wilmington, DE). The custodian and depository page compares them.
A local company with a long record
The BBB records Advantage Gold’s business as starting on June 5, 2014, and it has held accreditation since August 8, 2014 with an A+ grade. The phone number page lists the questions worth having ready before you call, and the full Advantage Gold review covers the rest.
Who it fits, and who should look elsewhere
Remote service fits a buyer who wants to handle a rollover by phone and online application with one account executive, from a $5,000 starting point. That describes most first-time buyers, which is why we list Advantage Gold as our top pick for them, and our fee calculator shows the cost at your balance.
It fits less well if you want a live chat window, since Advantage Gold has none, and questions go by phone, email or the contact form. It also does not post a fee schedule on its own site, and metals bought outside an IRA carry a shipping and insurance charge on delivery. If any of those rules it out, compare matched companies against your balance.
To speak with the team, start at Advantage Gold's site.
Common questions
Where is Advantage Gold headquartered?
Advantage Gold is headquartered at 3600 W Parmer Ln, Suite 107, Austin, TX 78727.
What is Advantage Gold's phone number?
The main line is (888) 501-9001, listed in the header and footer of the company's website and on its BBB profile.
What is Advantage Gold's email address?
The company answers email at info@advantagegold.com.
Can I open an Advantage Gold IRA without visiting the office?
Yes. You complete the self-directed IRA application online with an account executive by phone and e-sign it, so no office visit is needed.
Ready to talk to Advantage Gold?
Advantage Gold is a paid partner. Details on our disclosure page.